1. Can I install software and theme on the phone?
Only Windows mobile phones and Java supported mobile phones allow installation. Most phones doesn't allow software installation.
2. Is it possible to add or install more languages to the mobile phones?
New or more languages can be added for quantity over 1,000 phones per model.
3. What's the meaning of "dual SIM standby"?
It means one phone has two SIM card slots. You can insert two SIM cards inside the phone and both SIM cards can standby for call at the same time without switch or power off/on. Please note that "standby" means ready for making or receiving calls, it doesn't mean that you can make two calls at the same time.
4. Does the TV tuner function work in my country?
Yes, the TV tuner function of our TV phones works worldwide, compatible with both NTSC and PAL system. Please note the TV tuner only receives analog TV signal, not digital TV. Their working on a device or software.
Please check your Country for Specs
What if my device does'nt work.
(1)If you are not satisfied with our product because it doesn't work, you can send them back to us in 7 days after you receive it for refund, in this case, we don't refund any shipping fees if any.
(2)If the product works but you don't like it, you can send it back for refund, in this case we will charge 15% restock and handling fee and don't refund the shipping fees.
(1)Please write a note with your order number or Paypal payment number so that we can find the order details. Thanks.
(2)If buyer send defective items which are purchased from other sellers, we refused to do any after sales service and will charge handling fee and shipping fee in order to send these items back to you.
Please keep in mind that every product we sell has a coded invissible code to show it came from our warehouse department, Tampering with any of our devices will cause the customer to loose dealings with us in the future.
We strive to give you the best service we can and to satisfy you with the items you order from us.
German Isales (Owner)